Frequently asked questions.

Your questions about SMCR, Corterum and more, answered.

1. The Senior Managers and Certification Regime (SM&CR)

Coming soon

Our SMCR compliance guide is full of useful information on how the SM&CR affects you, your employees and your business.

You can also look at the FCA’s official website for the full details.

2. The Corterum application

Check out our Knowledge Hub for guides and support to help you understand every aspect of your SM&CR responsibilities and how to use Corterum to manage them quickly, easily and effectively.

3. Billing and payments

Yes. You can pay for your Corterum subscription monthly, or all at once. If you pay annually you’ll also receive our best price for your subscription. See our Pricing page for details

4. Usernames and passwords

Easy! Just click the ‘forgottten username’ or ‘forgotten password’ icons on the login screen for Corterum. You’ll then receive an email with the next steps to reset. Some businesses might want to manage usernames and passwords themselves. In that case, the best thing to do would be to contact your Corterum administrator.

Yes.  For our Enterprise-level customers we can integrate with all major SSO solutions. This integration is custom-built to seamlessly fit into your IT environment, so the most effective way of answering this question is to get in touch with us and arrange a conversation.

5. Data and security

6. Contracts and cancellations

7. Commercial opportunities

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If your firm is regulated in any way by the FCA, the SMCR applies to you.

No! Your Corterum plan is a 30-day rolling subscription, so you can pause or cancel your subscription without incurring cancellation fees.

We have a number of pricing tiers, which you see on our pricing page..

Even if you’re a very small firm, Corterum can still help! Many of our features are even available for free for firms with up to 20 users.

No! Your Corterum plan is a 30-day rolling subscription, so you can pause or cancel your subscription without incurring cancellation fees.

While we’ve developed Corterum primarily with desktop usage in mind, the system will work on almost any device with a browser.