As we approach the festive season, the Corterum team would like to extend warm greetings to you. We sincerely hope that your 2023 has been filled with successes and achievements, and we look forward to an even more promising 2024 on the horizon.
Reflecting on the past year, 2023 has been quite eventful, marked by significant developments in the financial services sector. One noteworthy implementation is the Consumer Duty, a set of elevated standards aimed at safeguarding and protecting customers. This initiative underscores our commitment to delivering greater support, clear communication, and ensuring that our products and services not only meet but exceed the needs of our valued clients.
A crucial milestone approaching in July 2024 is the Consumer Duty Deadline, which will witness the inaugural annual Director sign-offs. This report will meticulously assess whether good outcomes have been delivered for consumers, including a comprehensive review of all our offerings and an evaluation of their alignment with expected outcomes. We will also outline actions taken to address any risks or issues to consumers and confirm that our company plans are in harmony with the goals of the Consumer Duty.
This presents a pivotal moment for the initiative, making it a top priority for the FCA and, consequently, our focus for Q1 of 2024. We are actively ramping up our understanding and knowledge, and if any of you wish to get involved as the industry collectively learns, please feel free to drop us a line.
As we bid farewell to 2023, we want to express our sincere gratitude for your continued partnership and interest in Corterum. May the holiday season bring you joy and the upcoming year be filled with prosperity.
Warm regards,
The Corterum Team
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